Privacy Policy

1. Data controllers

Apipana.io is the trade name under which four companies belonging to the same business group operate jointly (hereinafter, the “Apipana.io Group” or the “Group”).

 

Company

Tax ID (NIF)

Registered office

HOLDING MARCUS BRACKELMANNS, S.L.U. (parent company of the Group)

B-75557736

Plaza Isabel la Católica, nº 7, 2º dcha., 18009 Granada, Spain (headquarters)

SECRETARYBIRDS, S.L.U.

B-70688361

Plaza Isabel la Católica, nº 7, 2º dcha., 18009 Granada, Spain

APIPANA OPERATIONS, S.L.U.

B-23975915

Plaza Isabel la Católica, nº 7, 2º dcha., 18009 Granada, Spain

APIPANABIRDS SEVILLA, S.L.U.

B-75397604

Plaza Isabel la Católica, nº 7, 2º dcha., 18009 Granada, Spain

 

The Group has three workplaces, where the staff of the four companies work regardless of which company employs them: 

 

Workplace

Address

Registered and tax address

 

«Granada 1»

Plaza Isabel la Católica, nº7, 2º dcha., 18009 Granada, Spain

Group headquarters and registered and tax address of the four companies

 

«Granada 2»

Calle Puentezuelas, nº39, 18002 Granada, Spain

 

–

«Sevilla»

Avenida Carlos III, Edificio de la Prensa, 41092 Seville, Spain

 

–

 

The processing of personal data carried out through the website, contact forms, newsletter, corporate social media profiles, recruitment for Group vacancies, corporate events and the shared Internal Reporting System (ethics/whistleblowing channel) is jointly determined by the four companies above, which act as joint controllers under Article 26 GDPR, by virtue of the joint controllership agreement entered into between them. Video surveillance at the three workplaces, by contrast, is the sole responsibility of HOLDING MARCUS BRACKELMANNS, S.L.U., as the owner and sole operator of that system (see section 2). Where this policy refers to «the joint controllers» or «the Group» as the controller of a processing activity, this means the four companies identified in the table above. Apipana.io is a brand and does not in itself determine who is the data controller; that status corresponds to the companies identified in the table above, as set out in this section.

 

 

 

Single point of contact

HOLDING MARCUS BRACKELMANNS, S.L.U. – dpo@apipana.io – Plaza Isabel la Católica, nº 7, 2º dcha., 18009 Granada, Spain. Regardless of this allocation, you can exercise your rights and send your queries to any of the four joint controllers.

Data Protection Officer (DPO)

Mr Manuel Mas Albéniz (Masalbe Servicios Globales, S.L.), external Data Protection Officer common to the Group, registered with the Spanish Data Protection Agency – dpo@apipana.io. Lawyer registered with the Granada Bar Association (ICAGR) No. 5988

Internal Privacy Officer (Compliance Officer)

Ms Ana Aguilera Segovia — ana.aguilera.segovia@apipana.io — coordinates the Group’s internal data protection compliance, without prejudice to the DPO’s independent performance of their duties under Articles 38 and 39 GDPR.

General email

info@apipana.io

Telephone

(+34) 670 684 001

 

You can request a copy of the essential aspects of the joint controllership agreement by writing to dpo@apipana.io

Note on industrial property (not related to data protection)

Apipana.io is a registered European Union trade mark (no. 019307533, classes 9 and 42) and the corporate illustration is protected as a registered Community design (no. 015131307-0001). Both rights are exclusively owned by HOLDING MARCUS BRACKELMANNS, S.L.U. (NIF B-75557736), which has granted a licence to use them to its subsidiaries SECRETARYBIRDS, S.L.U., APIPANABIRDS SEVILLA, S.L.U. and APIPANA OPERATIONS, S.L.U. Ownership of the trade mark does not determine who is the controller of personal data processing: that status corresponds exclusively to the entities identified in the previous section.

Each Group company keeps its own Record of Processing Activities under Article 30 GDPR, reflecting, where applicable, its status as joint controller, which is available to the supervisory authority.

2. What processing do we carry out, on what legal basis and for how long?

Processing activity

Data processed

Legal basis (Article 6 GDPR)

Retention

Controller(s)

Handling enquiries and requests received through the web form, email or telephone

Identification and contact data and content of the message

Art. 6.1.b (pre-contractual measures) or 6.1.f (legitimate interest in responding to those who contact us)

1 year from the last contact, unless it leads to a contractual relationship

The four Group companies (joint controllers)

Management of relationships with customers and suppliers (contracting, invoicing, support)

Identification, contact, professional, financial and billing data

Art. 6.1.b (contract) and 6.1.c (tax and accounting obligations)

Term of the contract and, after it ends: 4 years (Spanish General Tax Law 58/2003) and 6 years (Article 30 of the Spanish Commercial Code)

The Group company with which you have contracted (Secretarybirds, Apipana Operations or Apipanabirds Sevilla, depending on the workplace or the subject matter of the contract), as sole controller of this relationship

Sending of the newsletter and commercial communications under the Apipana.io brand

Name, email address and preferences

Art. 6.1.a GDPR (consent). For customers with a prior contractual relationship: Art. 6.1.f GDPR (legitimate interest), in accordance with Article 21.2 LSSI-CE, for communications about similar services, with the possibility of objecting in each communication.

Until you unsubscribe or withdraw your consent; unsubscription data are kept blocked to evidence the objection

The four Group companies (joint controllers)

Recruitment processes for vacancies at any of the Group companies (CVs sent to recruitment@apipana.io)

CV, education, experience, contact details and, where applicable, results of tests and interviews

Art. 6.1.b (pre-contractual measures at the candidate’s request)

Until the process is completed and, in addition, 1 further year if you give your express consent to join the Group’s active talent pool (revocable at any time)

The four Group companies (joint controllers), as centralised recruitment

Management of corporate social media profiles

Data that followers make public on the platform and their interactions

Art. 6.1.f (legitimate interest in publicising our activity)

For as long as the interaction continues or until erasure is requested, insofar as the platform allows

The four Group companies (joint controllers)

Registration for and management of corporate events, including the capture and dissemination of images

Identification and contact data; image and voice; where applicable, accessibility or dietary requirements

Art. 6.1.b (performance of the registration) for the event; Art. 6.1.a (express consent, obtained in advance and separately) for images

1 year after the event (without prejudice to tax periods); images until consent is withdrawn

The four Group companies (joint controllers)

Video surveillance at the Group’s three workplaces (Granada 1, Granada 2 and Seville)

Images captured by the video surveillance system

Art. 6.1.f (legitimate interest in the security of people, property and premises); Article 89 LOPDGDD

Maximum 1 month from capture (Article 22.3 LOPDGDD), unless retained to evidence offences before the competent authorities

HOLDING MARCUS BRACKELMANNS, S.L.U. (sole controller, as owner and operator of the Group’s single system)

Shared Internal Reporting System (ethics / whistleblowing channel)

Data provided by the whistleblower and data generated during the investigation

Art. 6.1.c in conjunction with Title VI of Spanish Law 2/2023 of 20 February

Maximum 3 months from receipt of the report, unless proceedings are under way (see the specific channel information)

The four Group companies (joint controllers), under the common group system provided for in Article 11 of Law 2/2023. Full information is available at: https://canaletico.i2-ethics.com/apipana

Technical website browsing logs

IP address, browser, operating system, pages visited, date and time

Art. 6.1.f (security of systems and incident detection)

7 days for the IP address

The four Group companies (joint controllers)

Cookies and similar technologies

As indicated in the Cookie Policy

Art. 6.1.a (consent), except for technically necessary cookies

See Cookie Policy

See Cookie Policy

 

Accuracy of data. The data provided must be true and up to date; users undertake to inform us of any change. If you provide us with data of third parties, you must be entitled to do so and inform them beforehand. For our part, we will inform those persons in accordance with Article 14 GDPR in our first communication with them, unless one of the exceptions provided for in that article applies.

Mandatory or optional fields. In our forms, fields marked with an asterisk (*) are necessary to handle the request; if they are not completed, the request cannot be processed. All other fields are optional and leaving them blank has no consequence.

3. Source of the data

As a general rule, the data come from the data subject. In recruitment processes we may also consult information that candidates have published on professional social networks (for example, LinkedIn) and the references they themselves provide, limiting the consultation to the data relevant to the position. We do not consult personal profiles or carry out general internet searches on candidates.

Corporate social media profiles

The Apipana.io Group has corporate profiles on the following social networks:

These are our only official profiles. Any other profile using the Apipana.io brand that is not on this list is not managed by the Group.

With regard to the data of people who follow, interact with or comment on these profiles, the Group companies act as joint controllers together with the relevant platform, in accordance with the case law of the Court of Justice of the European Union (cases C-210/16, Wirtschaftsakademie, and C-40/17, Fashion ID). This joint controllership is governed by the agreements that each platform makes available to holders of corporate profiles. Our processing is limited to what the social network itself allows corporate profiles to do, and each platform also processes the data in accordance with its own privacy policy.

We may inform our followers, through any means permitted by the social network, about our news, activities and events. We will never extract data from social networks without the prior and express consent of the data subject. You can exercise your rights both with the Group and with the platform. Where the effective exercise of a right depends on the settings of your personal profile on the social network, we will help you as far as we can.

LinkedIn Insight Tag

This website uses, subject to prior consent, the LinkedIn Insight Tag to measure the effectiveness of our LinkedIn campaigns. In the collection and transmission of these data to LinkedIn, the Group companies and LinkedIn Ireland Unlimited Company act as joint controllers. Any subsequent processing by LinkedIn is its sole responsibility. Further information is available in our Cookie Policy.

4. Who do we share your data with?

We do not sell your data or disclose it to third parties for their own advertising purposes. The following may access or receive your data:

  • Processors that provide services to us (hosting and cloud services, email, marketing and CRM tools, IT support, administrative and accounting services, occupational risk prevention, physical security), under a contract entered into in accordance with Article 28 GDPR.
  • The other companies of the Apipana.io Group, in the processing activities and within the scope of joint controllership described in section 2 or, where applicable, for common internal administrative management, on the basis of the legitimate interest recognised in Recital 48 GDPR.
  • Professional advisers (lawyers, court representatives, notaries, auditors) where necessary.
  • Financial institutions, for managing collections and payments.
  • Public authorities, law enforcement agencies and courts, where there is a legal obligation.
  • Acquirers, in the event of a corporate transaction involving all or a substantial part of the business, on the basis of legitimate interest (Article 6.1.f GDPR) and subject to appropriate confidentiality undertakings.

5. International transfers

Some of our providers are established outside the European Economic Area or access the data from third countries. In such cases we apply one of the following safeguards:

  • An adequacy decision of the European Commission (Article 45 GDPR), including the decision on the EU-U.S. Data Privacy Framework of 10 July 2023, where the importer is certified and active on that list. This adequacy decision remains in force: it was upheld at first instance by the General Court of the EU on 3 September 2025, although an appeal is pending before the Court of Justice of the EU. As a precaution, we maintain Standard Contractual Clauses as an additional safeguard in contracts with US providers.
  • Standard Contractual Clauses approved by Commission Implementing Decision (EU) 2021/914 (Article 46.2.c GDPR), together with a transfer impact assessment (TIA) and, where applicable, supplementary technical, contractual and organisational measures.

You can request information about the safeguards applied to a specific provider and a copy of them by writing to dpo@apipana.io

6. Internal Reporting System (ethics / whistleblowing channel)

In accordance with Spanish Law 2/2023 of 20 February, the Group has an Internal Reporting System common to its member companies, under Article 11 of that Law, which allows breaches to be reported, including anonymously.

  • Legal basis: compliance with a legal obligation (Article 6.1.c GDPR in conjunction with Articles 29 to 32 of Law 2/2023). It is not based on consent, so accepting this policy does not legitimise this processing.
  • Confidentiality: the identity of the whistleblower is confidential and will not be disclosed to the persons concerned by the report. It may only be disclosed to the judicial authority, the Public Prosecutor’s Office or the competent administrative authority in the context of a criminal, disciplinary or sanctioning investigation, with the safeguards of Article 33 of Law 2/2023, and the whistleblower will be informed beforehand unless this could jeopardise the investigation or the judicial proceedings.
  • False reports: anyone who reports or publicly discloses information knowing it to be false falls outside the protection provided by Law 2/2023 and may commit a very serious infringement (Article 63.1.f of Law 2/2023).
  • Recipients: the Head of the Internal Reporting System, the persons appointed to conduct the investigation, any external providers that collaborate in managing the channel (under a processing contract in accordance with Article 28 GDPR) and, where appropriate, the judicial authority, the Public Prosecutor’s Office and the competent administrative authorities.
  • Retention: data will be kept in the System only for as long as strictly necessary and, in any case, for no more than three months from receipt of the report, unless the investigation leads to actions or proceedings, in which case the data may continue to be processed by the competent body. If no action has been taken by the end of that period, the data will be anonymised or deleted from the System.
  • Prohibition of retaliation: any retaliation against the whistleblower is prohibited, in accordance with Article 36 of Law 2/2023.

Full information on how the channel works, the available reporting channels and your safeguards is available at: https://canaletico.i2-ethics.com/apipana

7. Your rights

The General Data Protection Regulation (GDPR) and the Spanish LOPDGDD grant you the following rights, which you can exercise free of charge against any of the Group’s joint controllers, at any time:

a) Right of access

You have the right to obtain confirmation as to whether or not we are processing personal data concerning you and, if so, to access those data and the following information:

  • The purposes of the processing.
  • The categories of personal data processed.
  • The recipients or categories of recipients to whom the data have been or will be disclosed, including recipients in third countries or international organisations.
  • Where possible, the envisaged period for which the data will be stored or, if not possible, the criteria used to determine that period.
  • The existence of the right to request rectification, erasure, restriction of processing or to object.
  • The right to lodge a complaint with a supervisory authority.
  • Where the data have not been collected from you, any available information as to their source.
  • The existence of automated decision-making, including profiling, and, at least in those cases, meaningful information about the logic involved and the envisaged consequences.

b) Right to rectification

You have the right to have inaccurate personal data concerning you rectified and incomplete data completed, including by means of a supplementary statement.

c) Right to erasure (“right to be forgotten”)

You have the right to obtain the erasure of your personal data where one of the following grounds provided for in Article 17 GDPR applies:

  • The data are no longer necessary for the purposes for which they were collected or processed.
  • You withdraw the consent on which the processing was based and there is no other legal ground for it.
  • You object to the processing and there are no overriding legitimate grounds for continuing it, or you object to processing for direct marketing purposes.
  • The data have been unlawfully processed.
  • The data have to be erased for compliance with a legal obligation.
  • The data have been collected in relation to the offer of information society services to children (Article 8.1 GDPR).

 

This right is not absolute: we may retain the data, to the extent necessary, where processing is required for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest in the area of public health, for archiving purposes in the public interest, scientific or historical research or statistical purposes, or for the establishment, exercise or defence of legal claims.

d) Right to restriction of processing

You have the right to obtain restriction of the processing of your data, which means that we will only store them, without using them, in any of the following cases:

  • You contest the accuracy of the data, while we verify their accuracy.
  • The processing is unlawful and you oppose the erasure of the data, requesting the restriction of their use instead.
  • We no longer need the data for the purposes of the processing, but you need them for the establishment, exercise or defence of legal claims.
  • You have objected to the processing, pending verification of whether our legitimate grounds override yours.

e) Right to object

You have the right to object, on grounds relating to your particular situation, to our processing of your data where the legal basis is legitimate interest. In that case, we will stop processing them unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

Where you object to the processing of your data for direct marketing purposes (for example, to stop receiving our commercial communications or newsletter), we will stop processing them for that purpose immediately and without you having to give any reason.

f) Right to data portability

Where the processing is based on your consent or on the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format, and to have them transmitted directly to another controller where technically feasible.

g) Right not to be subject to automated individual decision-making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you (see also section 8 of this Policy).

h) Right to withdraw consent

Where the processing is based on your consent, you have the right to withdraw it at any time, as easily as you gave it. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

How to exercise these rights

To exercise any of the above rights, write to dpo@apipana.io  or to Plaza Isabel la Católica, nº 7, 2º dcha., 18009 Granada, Spain, stating the right you wish to exercise. Regardless of the single point of contact indicated in section 1, you can contact any of the four joint controllers. You may use the AEPD’s template forms (www.aepd.es). We will only request additional identification documents if there are reasonable doubts about your identity. We will respond within one month, which may be extended by two further months for complex requests, in which case we will inform you of the extension and the reasons for it.

Complaint to the supervisory authority

If you consider that the processing does not comply with the regulations, you can lodge a complaint with the Spanish Data Protection Agency (C/ Jorge Juan 6, 28001 Madrid, Spain — www.aepd.es), without prejudice to contacting our DPO beforehand.

8. Automated decision-making and use of artificial intelligence

We do not take decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you. (If we use artificial intelligence systems to interact with users — for example, chatbots — we will inform you clearly and unambiguously, at the latest at the time of the first interaction, in accordance with Article 50 of Regulation (EU) 2024/1689, the AI Act).

9. Minors

Our services are intended for adults. Where processing is based on consent and the data subject is under 14 years of age, the consent of their parents or guardians will be required (Article 7 LOPDGDD). In in-person activities involving minors, we will put in place the means to obtain the authorisation of their legal representatives.

10. Security

We apply appropriate technical and organisational measures in accordance with Articles 24, 25 and 32 GDPR, aimed at ensuring the confidentiality, integrity, availability and resilience of systems, restoring access to data in the event of incidents and regularly testing their effectiveness, including pseudonymisation and encryption where appropriate. The Group is in the process of implementing an Information Security Management System in accordance with the ISO 27001 standard. We have an internal procedure for managing security breaches and notifying them to the AEPD (Article 33 GDPR) and, where applicable, to the data subjects (Article 34 GDPR). No security measure on the internet is infallible, so we cannot guarantee absolute invulnerability.

The measures applied by the Group companies to comply with the GDPR and the LOPDGDD are as follows:

  • Keeping a record of processing activities in accordance with Article 30 GDPR.
  • Identifying the legal bases for data processing, in accordance with Articles 6 and 9 GDPR.
  • Auditing data entry channels and internal forms/documents and informing data subjects about the processing of their data, in accordance with Articles 13 and 14 GDPR.
  • Handling data subjects’ rights (access, rectification, erasure, restriction of processing, portability, objection and automated decision-making) through the direct contact channel: dpo@apipana.io
  • Auditing and requesting compliance guarantees from our processors and signing a data processing agreement with them, in accordance with Article 28 GDPR.
  • Carrying out a risk analysis and, where applicable, a data protection impact assessment.
  • We recommend that you subscribe to the security alert bulletins of INCIBE (www.incibe.es), OSI (www.osi.es) and CERT (www.incibe-cert.es).
  • Having an internal protocol for notifying personal data breaches to the data protection authorities (Article 33 GDPR) and to the persons whose data have been compromised (Article 34 GDPR). Where a security breach is likely to result in a high risk to your rights and freedoms, we will inform you without undue delay.
  • The Group companies have officially appointed a Data Protection Officer, registered in the corresponding register of the AEPD (www.aepd.es), in accordance with Articles 37, 38 and 39 GDPR. You can contact the DPO about any data protection matter or to exercise your rights at: dpo@apipana.io
  • You also have the right to lodge a complaint with, or request information from, the supervisory authority (www.aepd.es).

 

Related legislation:

If you would like more information about the legislation governing your rights, these are the main laws on which this privacy policy is based:

CONTACT: If you need any clarification about this Privacy Policy, wish to raise a question or complaint or exercise your rights, you can write to our Data Protection Officer (DPO) using the details below, stating «Data Protection» in the subject line

  • Address: Plaza Isabel la Católica, nº 7, 2º dcha., 18009 Granada, Spain
  • Telephone: (+34) 670 684 001
  • DPO email: dpo@apipana.io

11. Cookies

The use of cookies and tracking technologies is governed by our Cookie Policy (https://apipana.io/cookie-policy/).

12. Amendments

We may update this policy to adapt it to new legislation or case law or to changes in our processing activities or in the structure of the Group. We will publish any changes on this page reasonably in advance and will always indicate the date of the last update.

 

Last updated: 8 October 2026

☀️
Thursday
30°C
💧
41%
Humedad
🔊
58 dB
Ruido
🫁
485 ppm
CO₂
🌍
1018.3 hPa
Presión
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.